Horsewood Official Website › Contact
Contact Horsewoodcare About Horsewood: Two Desks, One Table
Two desks handle Horsewood. Tracking, address changes, cancellations and refunds go to the order desk on +1 (641) 711-1414 or [email protected]. Corrections to these pages, privacy and press go to [email protected], staffed weekdays. The website address cannot look up an order, so a refund request sent there only loses days.
One table settles which desk you need, and the rest of this page is the detail behind it.
The two Horsewood desks, and which one you need
One phone number, two email addresses, and a table so nobody has to guess which to use.
| What you need | Which desk | How to reach it |
|---|---|---|
| Where is my parcel | Order support | +1 (641) 711-1414 · [email protected] |
| Change my delivery address | Order desk, before dispatch | +1 (641) 711-1414 |
| Cancel an order | Order support | +1 (641) 711-1414 |
| Claim the 60-day refund | Order desk, with your order ID | +1 (641) 711-1414 · [email protected] |
| A mistake on one of these pages | Horsewoodcare | [email protected] |
| Privacy, data or a press enquiry | Horsewoodcare | [email protected] |
| A bottle whose label does not match this site | Both | Call +1 (641) 711-1414, and email a photograph to [email protected] |
[email protected] cannot look up an order. It is this website’s own address, staffed Mon–Fri 9:00am–5:00pm ET, and a refund request sent there only loses days.
The Horsewood addresses, and which post goes where
Office
232 Madison Avenue, Suite 1200, New York, NY 10016, USA
Returns
1700 Broadway, Floor 28, New York, NY 10019, USA
Horsewoodcare
Licensed U.S. Retail Desk For Horsewood
United States
Website, corrections, privacy and press: [email protected]
(Mon–Fri 9:00am–5:00pm ET)
Tracking, changes and refunds: +1 (641) 711-1414 ·
[email protected]
Office: 232 Madison Avenue, Suite 1200, New York, NY 10016, USA
Returns: 1700 Broadway, Floor 28, New York, NY 10019, USA
Write to the Horsewoodcare Horsewood desk
This form reaches the website desk. It cannot see an order, so if your message is about a parcel or a refund, call +1 (641) 711-1414 instead and you will be answered the same day.
What to have ready when you contact a Horsewood desk
For anything about an order
The order ID from your order email, and the tracking number if one has been issued. The order desk searches on the ID; a name and an approximate date is a much slower route to the same place.
For a refund claim
The order ID and the date you bought. The sixty days run from purchase, so that date is the one that decides whether a claim is in time. The guarantee page has the full route.
For a label that looks wrong
Two photographs: the Supplement Facts panel and the base of the bottle with the lot code. This desk holds lot HOR-26/HO-8034 and certificate reference HOR-8034-26-HO, and the batch page says what to compare.
For a correction to a page
The page address and the sentence you think is wrong. Corrections are made on the page itself with the review date moved forward, not in a footnote.
When the Horsewood desks answer, and the four calls they get most
The website desk is staffed Mon–Fri 9:00am–5:00pm ET. The order desk publishes its own hours with your order email and handles tracking, address changes, cancellations and refunds. Four calls account for most of the traffic, and three of them have an answer on this website already.
Tracking has not moved
A tracking number is generated when the label is printed, which is often a day or two before the parcel physically moves. Give it 48 hours before calling, and have the order ID ready when you do. The shipping page has the full sequence.
How long until it works
Four to eight weeks on this desk’s record. No reviewer on file wrote before day 22. The timeline page sets that beside the seller’s own faster clock, which is usually where the question comes from.
Can I take it with my medication
This desk cannot answer that for an individual and will not try. What it can do is tell you which three rows to raise, and the safety page names them with the medicines that matter. Take the bottle to the pharmacist; the panel prints everything needed.
I want to send it back
Call +1 (641) 711-1414 with the order ID first so the return is expected, then post the remaining bottles to the returns address with tracking. The guarantee page has the four steps and the two clocks that follow them.
Order Horsewood through the official checkout
One payment, no subscription, and sixty days from the day you buy to change your mind.
$49 to $79 a bottle · 60 days from purchase to change your mind
Buy Horsewood On The Official WebsiteOne payment, no subscription · 60-day money-back guarantee · lot HOR-26/HO-8034 · order desk +1 (641) 711-1414